Isn't it painful to see "they" used in the singular?

You should not feel any pain from the use of "they" as a singular pronoun, for instance to refer to a person of unknown or unspecified sex, since it is perfectly correct English.

Not only is this use very natural and common in spoken English, but in written English it is acknowledged by the OED. Singular "they" (or "their" or "them") appears in Shakespeare, in Chaucer, in Spenser, in Swift, in Defoe, in Shelley, and in Byron. It was used by William Thackeray, by Walter Scott, by George Eliot, by Jane Austen, by Charles Dickens, and by Robert Louis Stevenson, as well as by George Bernard Shaw, Lewis Carroll, Oscar Wilde, Rudyard Kipling, H.G. Wells, W.H. Auden, George Orwell, and C.S. Lewis. American writers who used "they" in the singular include Walt Whitman, Edith Wharton, and F. Scott Fitzgerald.

On the face of it, if you were inventing a language, you would certainly want to create a pronoun which referred to a person (thus distinct from the dehumanizing pronoun "it") but which did not imply a particular sex, since the sex might be unknown or indeterminate. So it is hardly surprising that English has actually had such a pronoun for centuries.

So I hope from now on, the singular use of "they" will not cause you any discomfort. Instead, you can feel pain whenever you see strained constructions like, "if he or she did it on his or her own," or unwarranted assumptions about the sex of an unspecified individual.

Richard Mason

See also: http://www.pemberley.com/janeinfo/austheir.html